Our commitment to safe and responsible gaming

tk917 Responsible Gaming — your safety is our priority

Let entertainment be enjoyable — within limits. tk917 gives you all the tools to play safely and in control. For players aged 21+ only.

For players aged 21+ only
Responsible Gaming

Why is responsible gaming important?

Online betting and casino games are a form of entertainment — but they stay healthy only when you are aware of your own limits. tk917 believes that responsible gaming is not an optional extra; it is our core commitment.

We want every one of our users to play with enjoyment — but never in a way that has a negative impact on their financial, mental or family life. That is why tk917 offers deposit limits, self-exclusion, time-out and age verification on the platform.

Gambling is a form of entertainment, not a guaranteed source of income. Always play within your means and set yourself a budget.

If you feel your gaming habits are getting out of control, do not wait — contact our 24/7 live chat right away.

  • Gaming is for entertainment only — it is never a solution to financial problems
  • Set a time and money limit for every session
  • Spending time with family or friends is a good way to take a break from gaming
  • Chasing losses is a dangerous habit
  • Avoid playing when you are under the influence or under mental stress
  • Only players aged 21 or above can register on tk917
  • Allowing minors to use your account is strictly prohibited
21+

Age verification is mandatory

tk917 strictly enforces the 21+ age restriction. Age is verified at registration and additional identity documents may be requested at any time in cases of doubt. If we are informed that a minor is involved, we suspend the account immediately. Keep your device out of reach of minors and never share your account password with anyone.

Our protection tools

tk917 provides several tools to help you manage your gaming habits. They can be easily activated from your account settings or by contacting the support team via live chat.

Deposit Limit

Decide in advance how much money you will deposit each day, each week or each month. Once a limit is set it takes effect immediately. A waiting period applies if you want to increase the limit.

Time-Out

Temporarily close your account for a set period — from 1 day up to 6 weeks. During this time login and betting are completely disabled. It is an effective way to take a break.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion — you can close your account for 6 months or even permanently. Once this decision is made, the account cannot be reactivated before the set period is over.

Bet Limit

Cap how much you wager in a single session. This tool protects you from overspending in one game and lets you enjoy playing for longer.

Gaming History

View your complete betting history, win and loss statistics, and deposit and withdrawal records at any time. Analyse your own habits and adjust your decisions as needed.

24/7 Support

Our Bengali live chat support is always ready for any questions or help you need regarding responsible gaming. Your privacy is fully protected.

Assess yourself

The questions below will help you think honestly about your gaming habits. If you answer yes to most of them, consider seeking professional help.

Are you betting beyond your budget?
Are you placing more bets to try to recover losses?
Are you putting gaming ahead of family or work?
Do you feel uncomfortable or anxious when you try to stop playing?
Are you hiding your gaming from family or friends?
Are you betting with borrowed money or by drawing on your savings?

Remember: This assessment is not a substitute for medical advice. If you are concerned, seek help from our support team or a qualified professional.

Asking for help is a sign of strength

Acknowledging a problem and asking for help takes courage. Our 24/7 live chat support will listen to you with complete confidentiality and help you take the steps you need.

If you want to activate self-exclusion or any other restriction on your account, write to us in live chat — we will act immediately.

How to set limits

1

Set a monthly budget

Decide how much money you can afford to spend on entertainment each month. Take this budget only from money that you can afford to lose without it causing problems in your daily life. Never include rent, food or debt repayment money in your budget.

2

Set a deposit limit on your tk917 account

After logging in, set your daily, weekly or monthly deposit limit from your account settings. This limit takes effect straight away and prevents you from depositing more than you planned.

3

Set a time limit

Decide in advance how long you will play each day. Set an alarm and make sure you take a break when the time is up. Long sessions weaken your decision-making and make it harder to stay within your budget.

4

Review your gaming history regularly

Check your betting history and spending each week. If you see that you are going over budget, reduce your limit further or take a few days of time-out.

5

Choose self-exclusion if needed

If you feel you are losing control, self-exclusion is the most effective step. Request it through our live chat or by email — we will close the account without delay.

Get direct help

Contact our 24/7 Bengali live chat support for any problem. We will help you with complete confidentiality.


24/7 Live Chat — in Bengali

Protection for minors

tk917 strictly ensures that no minor (anyone under 21 years of age) can use this platform. We verify age at registration and suspend accounts where there is any doubt.

If there are minor members in your household, make sure you take the following steps:

  • Use a strong password on your device and never share it with anyone
  • Always log out after using the tk917 app or website
  • Keep the PIN for your bKash, Nagad or Rocket account private
  • Enable Parental Controls on your device
  • Teach your children about responsible financial habits

Important warning: If you suspect a minor is using your account, change your password immediately and notify us via live chat. We will provide immediate assistance to secure the account.

If tk917 detects any transaction made by a minor, the account is closed and we contact the family regarding the return of deposited funds.

Frequently Asked Questions

After logging in, go to your account settings menu. There you will find the deposit limit option under the "Responsible Gaming" section. Set a daily, weekly or monthly limit. If you need help, contact our 24/7 live chat.

No. When you activate self-exclusion, your account balance remains completely safe. You can withdraw your funds once the self-exclusion period ends or after your account is reactivated following verification by our team.

A time-out is a short-term break — usually from 1 day up to 6 weeks. Your account is automatically reactivated once the set period ends. Self-exclusion is long-term — a minimum of 6 months up to permanent. Your account cannot be reactivated before the self-exclusion period is over.

Yes, but a mandatory waiting period applies when increasing a limit, as part of our responsible gaming policy. Reducing a limit takes effect immediately, while increasing one takes a little longer — this helps prevent decisions made in the heat of the moment.

First, contact our 24/7 live chat support — we will help you in Bengali and assist you in taking the necessary steps (self-exclusion, setting limits). You can also email us at [email protected]. In serious cases, you should seek advice from a mental health professional.

You must provide your date of birth at registration and the system verifies it automatically. For accounts where there is doubt, a national identity card or other proof of age documents may be requested. If documents are not provided, the account will be permanently closed.

No. Betting and casino games are designed for entertainment — they are not a reliable or guaranteed source of income. Every bet carries a chance of winning or losing, and in the long run the house always has an edge. Only put in money that you can afford to lose without it affecting your everyday life.

Play safe, stay happy

All the protection tools on tk917 are right at your fingertips. Whether you play cricket betting, slots or live casino — play responsibly.

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