tk917 Terms and Conditions

These terms and conditions ("Terms") apply to the tk917 platform and all its services. By visiting the tk917 website, creating an account, or using any service, you automatically agree to these Terms. If you do not agree with these Terms, you are requested to refrain from using this platform.

tk917 operates a safe and secure online entertainment platform for users in Bangladesh. Our goal is to always provide fair, transparent and responsible service. These Terms have been drawn up in accordance with the laws and regulations in force in Bangladesh.

In these Terms, "tk917", "we", "our" refers to the entity operating the tk917 platform. "User", "you", "member" refers to any person registered on or using the platform.

• tk917 reserves the right to modify these Terms at any time. Updated Terms will take effect as soon as they are published on the website.
• When a user accesses the platform, they are considered to have read and agreed to the latest Terms.
• If any clause of these Terms is found to be unenforceable by a court, the remaining clauses will remain fully in effect.
• tk917 reserves the right to refuse service to any user at any time, with or without reason.
• The Bengali version of these Terms shall be considered the primary version.

The following eligibility criteria must be met in order to use tk917 services:

• Age: You must be at least 21 years old. This platform is only for those aged 21 and above.
• Legal Capacity: You must be legally capable of entering into a contract.
• Geographic Location: Online gaming activities must be legally permitted in the area from which you are accessing the platform.
• Personal Use: You must use the platform on your own behalf and for personal use only, not on behalf of any third party.

Providing a false age or identity at the time of registration is strictly prohibited and may result in immediate account closure. tk917 may request valid identification documents at any time for age verification.

To open an account with tk917, users must provide accurate and complete information. The following terms apply to account registration:

• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• The name, date of birth, address and contact details provided at the time of registration must be accurate and truthful.
• It is your responsibility to keep your account password confidential. Sharing your account with a third party is prohibited.
• If any suspicious activity is noticed on your account, you must notify our support team immediately.
• tk917 may request a national identity card, passport or birth certificate for identity verification.
• If any account details change, it is mandatory to notify our support team immediately.

tk917 reserves the right to restrict withdrawals or certain features until the verification process is complete.

The following terms apply to financial transactions on tk917:

• Minimum Deposit: The minimum deposit amount for each method is ৳500.
• Minimum Withdrawal: The minimum withdrawal amount for each method is ৳500.
• Withdrawal Time: Approved withdrawals are generally processed within 10 to 45 minutes.
• Payment Methods: Transactions can be completed via bKash, Nagad, Rocket and bank transfer.
• Deposited funds may only be withdrawn to the account holder's own payment method.
• Withdrawals must be made using the same method used for the deposit, unless tk917 specifically approves an alternative method.
• In the case of suspicious financial activity, tk917 may suspend a withdrawal and request additional verification.
• Deposits or withdrawals made through a third party are strictly prohibited.

tk917 bonuses and promotional offers are provided subject to specific conditions:

• Welcome Bonus: A 200% bonus on the first deposit is available up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times (20x).
• To withdraw bonus funds, the wagering requirement must be met in full.
• The same person may not claim the same bonus through multiple accounts.
• tk917 reserves the right to cancel a bonus and suspend an account in the event of bonus abuse.
• After the specified validity period of each promotion, the bonus will be automatically cancelled.
• The VIP program has three tiers — Bronze, Silver and Gold — with weekly cashback of up to 0.5%, 1.0% and 1.5% respectively.
• tk917 reserves the right to change, suspend or cancel any bonus or promotion at any time.

The following rules apply to gaming and betting activities on tk917:

• Once confirmed, a bet cannot be changed or cancelled.
• A bet left incomplete due to a technical error will be considered void and the stake will be returned.
• The decision of the software system that determines game outcomes shall be considered final.
• tk917 will not be held responsible for any loss in a game or bet caused by an internet disconnection.
• Any winnings obtained by exploiting a software error or bug will be considered void.
• If an event is cancelled in sports betting, the stake will be returned.
• In live casino games, the dealer's decision is final. In the event of a technical issue, the relevant round will be voided.

tk917 guarantees fair play. All games are audited and operated in accordance with fair play principles.

The following activities are strictly prohibited on tk917:

• Any form of fraud, deception or manipulation.
• Attempting to hack the platform's software or exploiting vulnerabilities.
• Using automated bots or software to play games.
• Money laundering or illegal financial activities.
• Abusing bonuses through multiple accounts.
• Using or stealing another user's account information.
• Any attempt to disrupt the balance or fairness of the platform.
• Harassing, intimidating or threatening other users.

If any of the above activities are proven, tk917 will immediately close the account, void all winnings and take legal action if necessary.

tk917 may suspend or permanently close an account in the following circumstances:

• Breach of any clause of these Terms.
• Providing false information during the identity verification process.
• Evidence of suspicious or fraudulent activity.
• The need to comply with a legal directive or order from the authorities.
• Prolonged inactivity (generally 12 months).
• The user requests account closure themselves.

In the event of account closure, the return of any balance remaining in the account will be considered on a case-by-case basis. tk917 reserves the right to forfeit the balance of an account closed due to a breach of the Terms.

If you wish to close your account yourself, please contact our support team. The option to voluntarily close your account is also available as part of responsible gaming.

tk917 places the highest importance on protecting the personal data of its users. Our Privacy Policy forms an integral part of these Terms.

• All financial transactions are secured using SSL encryption technology.
• Users' personal data is not sold to third parties.
• Information may be provided to the authorities where necessary to meet legal obligations.
• It is recommended to change your password from time to time to ensure the security of your account.

To the maximum extent permitted by applicable law, tk917 will not be liable for the following:

• Any loss caused by issues with the user's internet connection or device.
• Direct or indirect loss resulting from the actions of a third party.
• Any loss arising from the user's own disclosure of account information.
• Loss due to temporary service interruption caused by an unexpected technical error or server outage.
• Any loss or consequence resulting from the user's own financial decisions.

tk917 always strives to operate a safe and reliable platform. We are committed to improving the quality of our service.

tk917 is firmly committed to responsible gaming. We believe that all sporting and gaming activities should be for the purpose of fun and entertainment.

• Never consider gaming activities as an alternative source of income.
• Refrain from investing money beyond your means.
• Refrain from placing further bets to try to recover losses.
• If you notice signs of problematic gaming behaviour, please contact our support team.
• Users may place temporary or permanent restrictions on their account if they wish.
• The self-exclusion feature can be used to take a break from the platform for a set period of time.

To learn more about responsible gaming, please read our Responsible Gaming page.

tk917 reserves the right to change, amend, or update these terms at any time. Regarding changes:

• Updated terms will take effect from the date they are published on the website.
• For significant changes, a notice may be sent to the registered email address.
• If a user continues to use the platform after updated terms have been published, they will be considered to have agreed to the new terms.
• If a user does not agree to the new terms, they are requested to stop using the platform and contact support to close their account.

For any questions or complaints about these terms, please contact our support team:

• Email: [email protected]
• Live Chat: Bengali support available 24/7